Recover system state data and user data by
using Windows Backup.
Creating emergency repair disk (ERD)
Open Backup
On the Tools menu, click Create an
Emergency Repair Disk
Follow the instructions that appear on
your screen
To restore your settings from the ERD, you
need your Windows 2000 CD, the Windows 2000
Setup disks, and the ERD, during the
restoration process.
Troubleshoot system restoration by using Safe
Mode.
Safe Mode
Options
Safe Mode - Starts Windows 2000 using only
basic files and drivers (mouse, except
serial mice; monitor; keyboard; mass
storage; base video; default system
services; and no network connections).
Safe mode with Networking - Starts Windows
2000 using only basic files and drivers,
plus network connections.
Safe Mode with Command Prompt - Starts
Windows 2000 using only basic files and
drivers. After logging on, the command
prompt is displayed instead of the Windows
desktop.
Enable Boot Logging - Starts Windows 2000
while logging all the drivers and services
that were loaded (or not loaded) by the
system to a file. This file is called
ntbtlog.txt and it is located in the windir
directory. Safe Mode, Safe Mode with
Networking, and Safe Mode with Command
Prompt add to the boot log a list of all the
drivers and services that are loaded. The
boot log is useful in determining the exact
cause of system startup problems.
Enable VGA Mode - Starts Windows 2000 using
the basic VGA driver. The basic video driver
is always used when you start Windows 2000
in Safe Mode (either Safe Mode, Safe Mode
with Networking, or Safe Mode with Command
Prompt).
Last Known Good Configuration - Starts
Windows 2000 using the registry information
that Windows saved at the last shutdown. Use
only in cases of incorrect configuration.
Last known good configuration does not solve
problems caused by corrupted or missing
drivers or files. Also, any changes made
since the last successful startup will be
lost.
Debugging Mode - Starts Windows 2000 while
sending debug information through a serial
cable to another computer.
Recover system state data and user data
by using the Recovery Console.
Users can use the Recovery Console to repair
Windows. This command-line utility can be used
to copy system files, disable and enable
services or drivers, repairing the Master Boot
Record, etc. Only
administrators have access to the Recovery
Console.
There are two ways to start the Recovery
Console: If you are unable to start your
computer, you can run the Recovery Console from
your Windows 2000 Setup disks. Or, you can
install the Recovery Console on your computer to
make it available in case you are unable to
restart Windows 2000. You can then choose the
Windows 2000 Recovery Console option from the
boot menu.
To install Recovery Console as a startup option:
-
Log on to Windows 2000 with administrator
rights.
-
Insert the Windows 2000 Professional CD into
your CD-ROM drive. If you're prompted to
upgrade to Windows 2000, click No. From the
command prompt or from the Run command in
Windows 2000 type the path to the
appropriate Winnt32.exe file (on your
Windows 2000 CD), followed by a space and
the /cmdcons switch. For example:
e:\\i386\winnt32.exe /cmdcons
-
Follow the instructions that appear.
To run Recovery Console on a system that does
not start:
-
Restart your computer, and then click
Windows 2000 Recovery Console from the list
of operating systems.
-
Follow the instructions that appear.
-
Recovery Console displays a command prompt.
-
To see the commands available on the
Recovery Console, type help at the command
promp
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