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What is Brick-Level Mailbox backup?

Brick-Level mailbox backup is a method in which the backup program logs on into each mailbox on the store (by using MAPI, just like Outlook does) and then backs-up the contents of the mailboxes to the tape device. Each mailbox is backed up individually, and thus restoring a specific mailbox in case it has been deleted and purged from the database is easier than before.

Note: Read Recover a Deleted Mailbox for more info on how to restore a mailbox that has not been purged from the database.

Not every 3rd-Party backup software does Brick-Level backups, as stated in one of the vendor's website: The main reasons for the lack of Brick-Level support are that a Brick-Level backup is not designed to fully protect an Exchange server, just one mailbox at a time. It is not an alternative to a monolithic (full) backup/restore. A Brick-Level restore cannot be used to recover the Information Store after a disaster. If used, a Brick-Level backup must be utilized in conjunction with a monolithic backup in order to fully protect the server.

In order for any 3rd-party backup software to be able to do Brick-Level backups, the product would have to backup multiple copies of the same message. In other words, it would have to change the Exchange Single Instance architecture database. Removing the Single Instance architecture is possible but it would mean longer backup time and greater tape usage.

Single Instance architecture is a method used by Exchange to reduce the size of the database and also to minimize disk space fluctuation when users read and delete their mail messages. A case in point is that when a message is being sent to 100 users. If all 100 users were on the same server, then Exchange would store only a single copy in the database, but would create a pointer in each of the 100 mailboxes that the message was being sent. When the user reads and deletes the mail message, only the pointer is deleted. Without the Single Instance architecture, 100 copies of the message would have to be created. More importantly is that when the users read and delete the message, it creates tremendous disk usage fluctuation.

The problem with Single Instance architecture is that when you restore a user's mailbox, you are only restoring the pointer. Hence, you need to restore the complete database so that mailbox pointer would work. In order to restore a user mailbox, Exchange would have to restore all messages found on each of the mailbox pointers. That is very difficult using tape technology. To accomplish a complete mailbox restore, the backup software would have to remove the Single Instance architecture by replacing the pointer with the message. This requires more time for the backup and also more tapes are used. Furthermore, by replacing the Single Instance architecture, what happens if one needs to restore the whole database? Will the Single Instance Architecture be maintained?

As noted above, Brick-Level backup capabilities rely on MAPI to access each mailbox to re-create all of the mailbox data in the message store. Performance can be as slow as 8MB/min. If studies are to be believed, each message is sent to an average of 4 users. Therefore, the size of the resulting data-file (it's not an information store) would increase dramatically because the notion of a single-instance does not apply. For example, using the 4:1 ratio, a 30GB Information Store could end up occupying 120GB on 3-4 tapes (assuming 40GB tapes). And that is in addition to the monolithic backups done for disaster recovery!

As you might guess, Brick-Level backups and restores can easily get out of proportion, both in time for the backups to take place, and in space once the database is restored. (An Exchange database that was backed up Brick-Level, when restored, could be about 4 times larger than it was originally!)

 


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