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Troubleshooting

Safe Mode and Windows 2000

Options

  • Safe Mode - Starts Windows 2000 using only basic files and drivers (mouse, except serial mice; monitor; keyboard; mass storage; base video; default system services; and no network connections).
  • Safe mode with Networking - Starts Windows 2000 using only basic files and drivers, plus network connections.
  • Safe Mode with Command Prompt - Starts Windows 2000 using only basic files and drivers. After logging on, the command prompt is displayed instead of the Windows desktop.
  • Enable Boot Logging - Starts Windows 2000 while logging all the drivers and services that were loaded (or not loaded) by the system to a file. This file is called ntbtlog.txt and it is located in the windir directory. Safe Mode, Safe Mode with Networking, and Safe Mode with Command Prompt add to the boot log a list of all the drivers and services that are loaded. The boot log is useful in determining the exact cause of system startup problems.
  • Enable VGA Mode - Starts Windows 2000 using the basic VGA driver. The basic video driver is always used when you start Windows 2000 in Safe Mode (either Safe Mode, Safe Mode with Networking, or Safe Mode with Command Prompt).
  • Last Known Good Configuration - Starts Windows 2000 using the registry information that Windows saved at the last shutdown. Use only in cases of incorrect configuration. Last known good configuration does not solve problems caused by corrupted or missing drivers or files. Also, any changes made since the last successful startup will be lost.
  • Debugging Mode - Starts Windows 2000 while sending debug information through a serial cable to another computer.
  • No operating system found

    This could mean

     

    • The hard drive is physically damaged or has a disconnected/damaged cable
    • The system or the boot files have been corrupted or missing.
    • The master boot record is damaged/changed
    • Computer Virus

     

    Boot from a start up disk, and type sys c: and/or run windows setup to replace the system and boot files. If the MBR partition is damaged you will have to run fdisk /mbr first. If you can not write to disk then it could be a damaged hard drive or loose/broken cable

     

     

     


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