How to
install and configure Instant Messaging
on Exchange 2000?
Step #1: Installing
the IM service
If you
didn't do so already, you must first
install the IM service on the E2K
server. Do so by running the E2K setup.
When you get to the "Component
Selection" page make sure you see a "V"
on the "Microsoft Exchange Instant
Messaging Service" line.
Note: IM is not
supported on Exchange Server 2003. You
will need to uninstall it from your
server if you ever decide to upgrade.
If you
don't see one, on the "Microsoft
Exchange 2000" line click the little
black arrow and select "Change".
Now go to
the "Microsoft Exchange Instant
Messaging Service" line and change it's
status to "Install".
Click Next
and choose "I Agree" (if you indeed do
agree...), now review your settings.
Click Next to start the installation
process. When it finishes click Finish.
Check to
see it the service is indeed installed.
Go to the Microsoft Exchange System
Manager console, drill down to your
server name, open the Protocols
container and see if you have an
"Instant Messaging" sub-container. If
you do, proceed with this guide. If you
don't, go back and make sure you've
installed it correctly.
Right-click the "Instant Messaging
(RVP)" sub-container and choose New >
"Instant Messaging Virtual Server..."
In the
Welcome to the Virtual Server Wizard
page click Next. In the Enter Display
Name page enter the name you want to
identify your server by. I chose "Server4
RVP", but you can enter any
descriptive name you want. Click Next.
In the
Choose IIS Web Site window select the
web site under which the IM domain will
operate. This should be your default web
site, and if you change it make sure you
have a valid web site that uses the
default port of HTTP (80) and the
server's IP and Host name. If you choose
to operate under a different virtual web
site that uses Host Headers make sure
you enter that name in your DNS server.
Click Next.
In the DNS
Domain Name dialog box enter the
server's fully qualified domain name (or
FQDN) as is written in the DNS database,
a name that can be correctly resolved to
the IP address of your server. Click
Next.
In the
next window make sure you check the
Allow this server to host user accounts
checkbox (that is if you plan to host IM
accounts on the server, or in other
words if you want the server to act as
an IM Home Server). Click Next. Click
Finish to finish.
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