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How can I configure a Public Folder to hold my default Contacts list in Exchange 2000/2003?

If you’ve ever created Exchange public folders before, you’ve probably noticed that Exchange gives you a choice of what types of items can be stored in the public folder. One of the possible choices is Contacts. In this article, I’ll show you how to remap the normal Contacts folder to a Contacts public folder.

Note: This tip is mostly accurate for Exchange 2000, not for Exchange Server 2003. The reason for the difference is the fact that Exchange 2003 already has this feature built-in, so basically, all you need to do is to simply create the Public Folder, and it will do the rest on its own.

In order to create the Public Folder perform the following steps:

  1. Log in as an Administrator and open Outlook.

  2. Select All Public Folders in the public folder tree and then select New > Folder. You’ll see the Create New Folder dialog box. This box requires you to specify a folder name, location, and to tell Outlook what type of content the folder will contain.

  1. Use any name as the folder name (I've used "Sales Shared Contacts") and select Contact items from the Folder Contains drop down list. You may place this new folder anywhere in the public folder hierarchy that meets your needs. You’ve now created the necessary folder, and may begin filling it with contacts.

Done, you can now begin to copy your contacts to the new folder, or create new ones if you like.

The next step in the procedure is to configure Outlook to use the Contacts folder that you’ve just created. You’ll have to perform this procedure for every user who will be using the Contacts folder.

 


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