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Using Windows Installer Service Pack 4 (as well as SP3) contains a Windows Installer package file (Update.msi) which contains all of the information that Windows Installer requires to install or remove the service pack and to run the Setup user interface. This package file describes the relationships among service pack features, components, and resources. The package file also contains an installation database, a summary information stream, and data streams for various parts of the service pack installation. You can use the Software Installation and Maintenance feature in Windows 2000, which uses Windows Installer and the Update.msi file to create a Windows Installer package that installs the service pack. The Software Installation and Maintenance feature uses a Group Policy object (GPO) to deploy the package (on networked computers) within Active Directory containers, such as sites, domains, and organizational units that are associated with the GPO. After you assign the package, Windows Installer installs the service pack automatically when the users start their computers. The users do not choose to install the service pack. Note that only a network administrator or someone who is logged on to a local computer as an administrator can remove the assigned software. You can determine whether the service pack installation was completed successfully by doing either of the following: Run winver.exe and view details about the Windows version and service pack that are running on your computer.   Use the Event Viewer by clicking Control Panel, clicking Administrative Tools, and then clicking Event Viewer. To work around an issue caused by the installation not being completed successfully, move the computers out of the scope of the service pack deployment to another organizational unit, restart the computers, move them back to the organizational unit that has the service pack deployed, and then restart the computers a second time. This redeploys the service pack to the client computers. You can use Active Directory Users and Computers to move the computers from one organizational unit to another.